Privacy Policy

Here is a professional, transparent, and SEO-friendly Privacy Policy template for Shyam Service Point.

It is designed to build trust with customers, comply with standard data practices, and protect your client’s business while clearly detailing how user information is handled.

Privacy Policy

Effective Date: June 14, 2026

Last Updated: June 14, 2026

Welcome to Shyam Service Point (“we,” “our,” “us”). We operate the website https://shyamservicepoint.in/

Your privacy is exceptionally important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our website or book our home appliance repair and installation services (including chimney, gas stove, hob, RO purifier, and sofa cleaning) in Jaipur.

By accessing our website or booking our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide, maintain, and improve our doorstep appliance repair services to you.

A. Personal Identification Information

When you fill out a service booking form, contact us, or request a quote, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:

  • First name and last name
  • Phone number / Mobile number
  • Complete residential address (including landmark and pin code for technician routing)
  • Email address

B. Usage Data & Technical Information

We may also collect information on how our website is accessed and used. This Usage Data may include information such as:

  • Your computer or mobile device’s Internet Protocol (IP) address
  • Browser type and version
  • The pages of our website that you visit
  • The time and date of your visit, and the time spent on those pages
  • Other diagnostic data

2. How We Use Your Information

Shyam Service Point uses the collected data for various professional purposes:

  • To Deliver Services: To process your booking and dispatch a certified technician to your home address in Jaipur.
  • To Communicate: To send you booking confirmations, appointment updates, service estimates, or to follow up regarding your service feedback.
  • To Customer Support: To provide prompt customer care and resolve any complaints efficiently.
  • To Improve Our Website: To analyze usage patterns so we can optimize our web layout and improve the customer experience.
  • To Market Safely: With your consent, we may occasionally send you promotional offers or seasonal maintenance reminders (e.g., timely RO filter replacement notices).

3. Data Retention and Protection

  • Security: We take the security of your data seriously and use industry-standard physical, electronic, and administrative practices to protect your personal details from unauthorized access, alteration, or disclosure.
  • Retention: We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or to comply with our legal obligations.

4. Sharing of Your Information

We respect your privacy. We do not sell, trade, or rent your personal identification information to third parties.

We may only share your information under the following strict conditions:

  • With Our In-House Service Team: Our verified technicians receive your name, phone number, and address to safely navigate to your location and perform the requested repairs.
  • Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities in India.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information to personalize your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function perfectly.

6. Your Data Rights

You have the right to request access to the personal information we hold about you. You can also request that we update, correct, or permanently delete your contact information from our active service records. To make a request, please contact us via the details listed below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect shifts in our practices or changes to local regulations. We will notify you of any changes by posting the new Privacy Policy directly on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the team at Shyam Service Point:

Location: Jaipur, Rajasthan, India

Website: https://shyamservicepoint.in/